Terms & Conditions

Published: 01/04/2024

Last Updated: 01/06/2024

Welcome to the terms of use for DonateToReduce.co.uk (“Site”). These terms apply to your use of the Site and the services offered by DonateToReduce (“we,” “us,” or “our”). By using the Site, you, the user (“you”), agree to these terms. If you do not accept these terms, do not use the Site or its services.

Service Description:

DonateToReduce.co.uk provides an online service where users can schedule no-cost pickups for their unwanted clothing, which are collected directly by us. It’s important to note that DonateToReduce is not a charitable organisation; nor do we partner with any charity organisations.

User Requirements:

To access and use the Site, you must be 18 years or older. By using the Site, you confirm that you meet this age requirement and that you have the legal capacity to agree to these terms.

Reservation of Services:

When booking a pickup service, you agree to provide truthful and complete information regarding the items to be picked up. We reserve the right to cancel any reservation at our discretion.

Pickup and Resale Process:

a. Collected items must be in a condition suitable for resale. We may refuse to pick up items that do not meet these conditions.
b. We aim for accurate service, but we are not responsible for errors in the donation or collection process.

Privacy Statement:

Your privacy is important. Our Privacy Policy details how we collect, use, and share your information. Please review it carefully.

Ownership of Content:

The Site contains material such as logos, trademarks, text, images, and graphics that are owned by DonateToReduce or its licensors. This material may not be used, copied, or distributed without explicit written permission from us.

Limitations on Liability:

a. We are not liable for any indirect, special, incidental, or consequential damages arising from your use of the Site.
b. We do not guarantee that the information on the Site is accurate, complete, or current.
c. We are not responsible for losses or damages from dealings with other Site users.

Indemnity Agreement:

You agree to protect and not hold DonateToReduce and its affiliates responsible from any claims or expenses arising from your misuse of the Site or your breach of these terms.

Changes to Terms:

We may update these terms occasionally. By continuing to use the Site after changes are made, you agree to be bound by the new terms.

Service Termination:

We can terminate or suspend your access to our services without prior notice, for any reason.

Legal Compliance:

These terms are governed by the laws of the United Kingdom, and any related disputes will be handled exclusively in its courts.

How to Contact Us:

If you have questions about these terms or our services, please contact us at [email protected].

By using the services of DonateToReduce.co.uk, you confirm that you have read, understood, and agreed to be bound by these terms of use.